Bilingual Travel Professional Wanted - Compensation: commensurate with ex in Tucson, Arizona

Bilingual Travel Professional
Established, fast-growing air consolidator needs experienced travel agent for account support. You will interact on the phone, via email and occasionally in person with existing clients, including travel agencies, tour companies and individual travel agents.
 
Three of our last 4 hires have had more than 10+ years experience in the travel industry. You can't be over-qualified for our organization.
 
Description
? Maintain B2B relationships with our travel agency partners by phone and email and at times in person
? Provide support, training and answer questions regarding airline contracts and booking procedures
? Help recruit, train and expand our partner support team in Tucson.
? Work with accounting department to ensure prompt payment from partners
? Attend staff and training meetings
? Perform other duties as assigned
 
Job Requirements
? Bilingual (Spanish & English)
? Amadeus, Sabre or other GDS experience
? Excellent communication skills by phone and email.
? Previous customer service or phone sales experience
? Extreme attention to detail, and superior quality control of all transactions
? Minimum 2 years experience in travel industry
 
Preferred Skills
? Some knowledge of ARC report and accounting
? Knowledge of more than one GDS
? Supervisory experience and/or experience training new hires
? Previous airline contract knowledge
? Flexibility to do some business travel to meet face-to-face with our partner organizations
 
Compensation
? Salary commensurate with experience
? Bonus based on project completion and productivity
? Paid vacation
? IATAN Card
? Healthcare plan